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Council gets first quarterly update on new strategic plan; technology, AI, and permitting improvements underway
Summary
City staff presented the first quarterly update for the strategic plan adopted last year, including convenience‑fee implementation, CitizenServe permitting portal updates, an AI steering committee, and park camera/fiber installations. Council asked clarifying questions and received completion and timeline estimates.
City staff delivered the first quarterly strategic‑plan update since the plan’s mid‑2025 adoption, outlining cross‑departmental workstreams and near‑term milestones.
Highlights from the presentation included: implementation of convenience fees following a December council workshop; ongoing review of development and inspection fees with benchmarking against neighboring jurisdictions; formalization of IT service‑delivery processes and work on business‑continuity planning; procurement steps to refresh the online permitting portal with CitizenServe; recreation software to simplify account creation and online registration; and formation of an AI steering committee that has met twice to inventory use cases and staff training needs.
Staff also reported operational items under the 'Great places to live' and 'Upgraded facilities' goals: fiber and camera installations at Sports Park and other facilities (with testing in progress), annual senior facility inspections now part of regular operations, the Arctic facility nearing completion and aiming for a March ribbon cutting, and planning work on single‑stream recycling in response to neighboring jurisdiction decisions.
Council members asked for clarifications on timing, grading for capital projects, and the next major salary study (noted as 2028). Staff said IT and permitting changes are in implementation or early vendor engagement stages and that several projects are already underway.
No formal action was taken; the strategic plan will return with quarterly updates as staff completes milestones.
