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Providers ask about fax referrals, coverage lapses and reconciliation timelines at DSS forum

Department of Social Services · May 23, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

During Q&A providers asked whether the perinatal psychiatry line will accept fax referrals, how to resolve member coverage lapses, and when dashboard targets and reconciliation run‑outs will be set; DSS responded with current procedures and next steps.

During the forum providers asked practical operational questions about referrals, coverage lapses and the data used for targets and reconciliation.

A provider, Paula, asked whether fax referrals could be accepted to simplify EMR workflows. Beth replied that the program currently requires a phone call routed to psychiatrists but said DSS will…

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