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Bill to require non‑electronic alternatives to tenant portals draws broad support, operational concerns
Summary
Senate Bill 15 23 would require landlords to offer alternatives to online portals for applications, payments and access to common areas. Tenant advocates, senior‑serving nonprofits and many affordable‑housing providers supported the measure, while some housing provider groups urged further discussion about operational impacts of mandated paper processes.
The Senate Committee on Housing and Development heard testimony Feb. 3 on Senate Bill 15 23, which would require residential landlords to provide tenants and prospective tenants with non‑electronic alternatives for essential tenancy tasks such as submitting applications, paying rent and accessing common facilities.
Cybil Hebb of the Oregon Law Center, a lead proponent, told the committee the bill is meant to "bridge the digital divide for tenants and to remove barriers to housing," noting that many low‑income renters, seniors and people with disabilities lack reliable devices or broadband. Hebb said the bill does…
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