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Utility board rejects outside agreement to reconcile Tyler payment discrepancies
Summary
The City of Bloomington Utility Services Board voted down a proposed not-to-exceed $30,000 engagement with Reedy Financial Group to reconcile payment-processing discrepancies tied to an update to Tyler Payments, after members sought more evidence other city departments share the problem and questioned whether the cost should be shared citywide.
The City of Bloomington Utility Services Board on Feb. 23 declined to approve a proposed service agreement with Reedy Financial Group to help reconcile recurring discrepancies in the utility’s payment-processing accounts.
Staff said the discrepancies appeared after an update to the Tyler Payments platform and amount to roughly “less than $1,000 every month,” according to Matt Haley, the staff member who presented the request. Haley said the engagement letter carried a $30,000 not-to-exceed amount but added, “it will not cost anywhere near that.”
Board…
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