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Flagler County 911 dispatch details training, life-saving calls and public outreach
Summary
Christina Mortimer, director of Flagler County's emergency communications center, described the center's consolidated 911 role, training standards, life-saving dispatch interventions and community outreach, and urged residents to use 911 only for life-or-death emergencies and to sign up for Alert Flagler.
Christina Mortimer, director of Flagler County's emergency communications center, described how the county's consolidated dispatch center handles all 911 calls and supports local police and fire agencies while outlining training, life-saving incidents and public outreach.
Mortimer said the center, transferred from under the Flagler Sheriff's Office to the Flagler Board of County Commissioners in fiscal 2025, is the single consolidated 911 dispatch for the county. "We answer all 911 calls in Flagler County," she said, and the center also takes nonemergency calls that result in dispatches to law enforcement or fire rescue.
Why it matters: the center is the first point of contact in every emergency across the county. Mortimer said the operation fields about "400 to 500" calls a day, works 24/7 on four rotating shifts and dispatches for the Flagler County Sheriff's…
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