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KPMG review finds Planning & Building improved but recommends standardization, digital records and cross-department coordination
Summary
An independent KPMG review praised San Luis Obispo CountyPlanning & Building for stronger data dashboards and cross-training but recommended nearly 50 implementation items including standardized procedures, broader use of EnerGov across departments, digitizing hearings and records, and measures to cluster inspections and reduce repeat site visits.
An independent audit and operational review presented to the San Luis Obispo County Board of Supervisors highlighted recent improvements in Planning & Building and offered a multi-year implementation roadmap to speed permitting and improve customer service.
KPMG told the board its 12-week performance review found notable strengths including Power BI performance dashboards, cross-training between planners and inspectors, and a permit-center reorganization that has already…
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