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Scurry County approves one main phone number per location to simplify courthouse calls
Summary
Commissioners voted to consolidate dozens of published phone lines into one main number per location with an auto-attendant and to use app-based extensions; staff cited cost savings and reduced robocalls, while youth-center staff raised concerns about pickup windows for parents.
Scurry County commissioners voted to adopt a plan to consolidate courthouse phone numbers and use an auto-attendant system to route callers to departments.
County staff reported the courthouse and county locations currently have dozens of published lines — staff cited "37 numbers and 17 fax lines" — and that Visual Edge proposed moving to one main…
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