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Community information exchanges: Michigan 2-1-1 partners with hospitals and utilities to close referral loops
Summary
Witnesses described how community information exchanges (CIEs) and an interoperable 2-1-1 resource directory are being used in health care and utility pilots to make closed-loop referrals and reduce duplication.
LANSING — At a House Appropriations Subcommittee hearing, Michigan 2-1-1 and United Way representatives described deployments of community information exchanges (CIEs) that allow secure, bi-directional electronic referrals across health care, social service and utility systems.
Nicole Uzak, president and CEO of United Way of Bay County, described CIE as "a community led ecosystem of network partners" that uses a shared resource database and integrated technology…
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