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Miami-Dade Fire Rescue says it responded to just over 5,700 calls in Cutler Bay last year; department reports fast response times and strong community outreach

Town of Cutler Bay Town Council · February 19, 2026
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Summary

Chief Ray Jadalla presented Miami-Dade Fire Rescue’s FY2025 service-delivery report to Cutler Bay council, reporting countywide and local call volumes, average response times under industry standards, and large recruitment interest (7,100 applicants).

Chief Ray Jadalla of Miami-Dade Fire Rescue presented the department’s fiscal year 2025 service-delivery report to the Town of Cutler Bay on Feb. 18.

Jadalla said MDFR responded to 296,000 calls countywide last year and "just over 5,700" calls in Cutler Bay. He described the department as ISO 1 and internationally accredited and said response times within Cutler Bay averaged about "7 minutes and 9 seconds," remaining under the industry standard of eight minutes.

Jadalla outlined station coverage and frontline units near the town, said MDFR inspected more than 700 Cutler Bay businesses on life-safety and fire-code matters last fiscal year, and described community outreach that included a health emergency life protection (HELP) course and more than 20 community events serving about 4,100 residents.

Council members asked about recruitment after Jadalla said MDFR received about 7,100 applicants during a recent hiring window. Jadalla said the department plans multiple academy classes—"at least the next 8, 10 months of 3 classes of 80"—and expects continued hiring to meet attrition and support planned new units.

What’s next: MDFR will continue to report at future meetings; council members praised the department’s outreach and suggested continued coordination for special events and station staffing.