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NYC Council oversight hearing spotlights DCWP enforcement, student‑loan counseling bill and flex‑benefits debate
Summary
At a City Council Consumer & Worker Protection hearing, DCWP Commissioner Samuel Levine defended enforcement work — citing 27,000 annual complaints and major suits — and backed Intro 177 (student‑loan counseling) while expressing concerns about Intro 4 10’s potential costs to small retailers.
Chair Shane Epstein convened the Committee on Consumer and Worker Protection on Feb. 25 for an oversight hearing in which Department of Consumer and Worker Protection Commissioner Samuel Levine outlined the agency’s recent enforcement work and weighed in on two council bills.
Levine told the committee DCWP received about 27,000 complaints in each of the last two years and has filed three major lawsuits recently “aiming to recover tens of millions of dollars for consumers and workers.” He said DCWP returned more than $5,000,000 to underpaid delivery workers and finalized a local hotel junk‑fee rule estimated to save New Yorkers roughly $45,000,000 annually. “The era of ripping off New Yorkers with impunity is over,” Levine said.
The hearing focused on operational details: Levine and agency counsel explained intake channels (311, nyc.gov, direct council referrals), the agency’s consumer…
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