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County accepts KPMG review of Public Works and commits to 18 reforms
Summary
The Marin County Board of Supervisors accepted a KPMG organizational assessment of the Department of Public Works that identifies 18 opportunities and a 24‑month implementation plan focused on customer engagement, data‑driven KPIs, capital planning and technology modernization.
The Marin County Board of Supervisors voted Nov. 18 to accept an organizational and operational assessment of the Department of Public Works conducted by KPMG and directed staff to begin implementing an associated roadmap and a limited personnel allocation.
The study, presented by KPMG project director Alex Rothman, identified 18 opportunities and an implementation plan with more than 50 action steps to improve service delivery, clarify structure and modernize technology. "Our report includes 18 opportunities and a corresponding implementation plan," Rothman said during the presentation, summarizing the consultant team's findings.
County Executive Derek Johnson said the report provides "a clear, evidence‑based approach, where we are, where we need to go," adding that recommendations will be tied to the…
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