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Royal Palm Beach plans ERP, Copilot and mobile app as part of IT modernization to cut costs and improve services
Summary
Information systems staff proposed an IT plan that trims recurring costs, moves to Microsoft 365 and Copilot for government use, and launches an ERP replacement and citizen mobile app; council supported a cautious, consultant‑led rollout and training for staff and council.
The Village’s information systems director outlined an IT modernization program July 10 that includes a two‑year ERP replacement project, a branded citizen mobile app, migration to Microsoft 365 and adoption of Microsoft Copilot (government variant) for staff productivity and transcription.
The presenter said the IS operating budget is being…
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