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Parent urges Pasadena ISD to fix special-education transportation and paperwork delays

Pasadena Independent School District Board of Trustees · February 24, 2026

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Summary

A parent who has repeatedly brought special-education transportation problems to the Pasadena ISD board said systemic issues remain despite a January agreement and asked trustees to pursue concrete, districtwide fixes.

Wendy Oliver, who identified herself as an educational consultant and the mother of a Pasadena Memorial High School senior, told the board she has attended meetings since October seeking resolution of her daughter's special-education transportation and related paperwork problems. "We did come to an agreement with the board and the district in January 2026," Oliver said, but added she is still "awaiting the finalized paperwork from the meeting that was held on January 28."

Oliver said the student's transportation was left once on Jan. 22 — "while you still left her on January 22" — but that she had not been left since the agreement. She characterized the problems as "systemic" and urged trustees to investigate and fix the district’s processes so other families do not face similar disruptions. "Until I see Pasadena ISD make marked improvement ... I am going to continue to show up," she said, and offered to help other parents as an educational consultant (contact information provided in the public comment).

The board did not take immediate administrative action on the floor during public comment. The public-comment rules, reiterated by President Kenny Fernandez at the start of the meeting, ask speakers to avoid naming employees or students and to limit remarks to three minutes. The transcript shows trustees acknowledged Oliver’s comments but did not record a specific follow-up motion in open session that night.