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Commission approves $690,500 change order for High Street IT support; ERP program costs revised upward
Summary
City commission approved a $690,500 change order to High Street IT Solutions LLC for post-implementation stabilization and additional support. Staff reported cumulative High Street commitments near $9 million and said the five-year, all-in ERP program cost, including vendors and support, is now estimated around $13.3 million.
Commissioners approved a $690,500 change order to the city's contract with High Street IT Solutions LLC to cover post-go-live stabilization, additional report refinement and extra help with budget modules. City staff said the statement of work originally anticipated lower post-launch support but the go-live period generated higher demand, and the change order covers stabilization through December.
Procurement and IT staff cataloged prior change orders and reported the High Street contract has risen to about $9,000,000 with this addition. In broader program context, staff told commissioners that the five-year, all-in ERP implementation — counting implementation, statements of work, and supplemental vendor services — is currently estimated at roughly $13,300,000 after recent added scopes.
Staff said they plan to present a debrief on the ERP go-live within the next few months that will include lessons learned, a vendor-spend breakdown and recommendations on whether further support will be necessary after January. The High Street change order was moved, supported and approved by voice vote.
