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Allegany County approves alarm-receiver cloud migration and MOU to route 988/crisis calls to specialists
Summary
The commission approved a $49,205 cloud migration for alarm monitoring to replace aging hardware and an MOU with the Mental Health Association in Frederick County to triage 988/crisis calls at no cost to the county.
Mister Bennett, presenting for the 9-1-1 Joint Communications Center, told commissioners the county’s alarm-receiver hardware is at end-of-life and replacing units would cost about $50,000 apiece. He recommended migrating to a contractor-managed cloud solution at $49,205 to maintain alarm receipt and integrate with cameras and door-access systems; the commission approved the authorization.
Bennett also proposed a memorandum of understanding with the Mental Health Association in Frederick County to triage and answer 988/suicide/crisis lifeline calls that benefit from a health-professional response. Bennett said routing such calls to specialists is expected to reduce hospital stays and law-enforcement responses and that the arrangement would cost the county nothing. Commissioners approved the MOU.
Neither the procurement contract details nor the operational transition timeline for the alarm receiver were provided at length during the meeting.
