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Transit director reports record ridership, reiterates Title VI procedures
Summary
City transportation staff reported a record 38,378 rides in 2025, described steps taken after a state funding reduction and outlined Title VI nondiscrimination procedures and on‑bus translated materials to secure FTA funding.
City transportation staff reported Feb. 24 that the municipality achieved a record 38,378 rides in 2025 and is projecting roughly 35,000 rides for the current year. The director told council staff made operational changes after a 30% state funding reduction—adjusting schedules and driver allocations—to preserve service levels without laying off drivers.
The director explained the city's Title VI policy and complaint procedures, noting complaint forms and Title VI notices are available on buses and that staff maintain translated materials for riders. Staff said the city had recorded zero Title VI complaints to date and that having a Title VI program in place is necessary to secure Federal Transit Administration funding.
Council members asked how the city's ridership compares with peers; the director said the city competes well with larger systems on some metrics and that school routes and visible buses contributed to the ridership increase. No formal action was required on the item; it was presented for information.
