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DeKalb CEO unveils 408-page operational assessment; commissioners defer formal adoption for 30 days
Summary
DeKalb County’s CEO presented a 408-page operational and performance assessment by Malden and Jenkins that produced 266 recommendations and an average departmental maturity score of 2.8; the Operations Committee voted to defer formal adoption for 30 days to allow commissioners time to review the report and plan implementation.
DeKalb County Chief Executive Officer Cochrane Johnson and consultants Malden and Jenkins presented an operational and performance assessment of 18 front-facing county departments on Aug. 5, 2025, laying out 266 recommendations and proposing a multi-quarter implementation plan. The committee voted to defer formal adoption for 30 days to give commissioners time to review the full report.
The assessment, described by consultant David Roberts as a 408-page study produced after 171 interviews, 38 workshops, 13 job-shadowing sessions and 22 facility tours, identified roughly 69 "quick wins," 21.9% opportunities, 7.7% risks and 66.6% of items indicating inconsistencies that require immediate attention. Roberts said the team reviewed more than 1,700 documents and applied a proprietary…
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