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Benton Harbor committee requests audit of city communications, eyes senior outreach and emergency alerts
Summary
The Communications & Public Relations Committee asked for a comprehensive audit of Benton Harbor's communications systems—covering website, social platforms, text alerts, historical broadcast assets and ADA compliance—and discussed senior outreach and emergency alerting; the chair will meet the city manager and report back next month.
BENTON HARBOR — The Communications & Public Relations Committee on Feb. 23 asked city staff for a comprehensive audit of Benton Harbor’s communication systems and discussed ways to improve outreach to seniors and residents without internet access.
The committee’s chair, newly appointed to lead the group, told members she wanted "a comprehensive audit of the city's current communication infrastructure, the assets and policies," listing items to be reviewed including website and social-media ownership, administrative credentials, any automated calling or text systems, prior or current PEG or cable agreements, inventory of audio and video equipment, analytics and engagement data, emergency communication protocols and ADA accessibility compliance.
Why it matters: Committee members said the city currently has no…
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