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Glendale council approves three-year jail medical contract with Shield Telehealth
Summary
The Glendale City Council approved a three-year contract with Shield Telehealth Medical Services to provide jail medical services, citing lower overall cost projections, billing flexibility and added urgent-care access; the vote followed extensive Q&A about pricing, references and procurement options.
The Glendale City Council voted to award a three-year contract, with two one-year renewal options, for jail medical services to Shield Telehealth Medical Services on Feb. 24, approving a not-to-exceed total of $2,018,238.
City staff told the council the RFP process produced two proposals — the incumbent Bridal Medical Services and Shield — and that a four-person evaluation team recommended Shield based on slightly lower five-year costs, a billing structure that spreads overage charges over a four- to six-month cycle, and added services including on-site nursing during peak…
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