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Westfield police chief highlights accreditation, SOP overhaul and 9-1-1 accreditation plan
Summary
Chief Chris Battilora said overhauling decade-old policies and winning departmental accreditation have driven a shift toward community policing; the department will begin accreditation of its 9-1-1 Public Safety Answering Point on May 1 and plans targeted recruitment and fleet upgrades.
Chief Chris Battilora said his first two years leading the Westfield Police Department have been a “whirlwind,” marked by a departmental effort to update standards and win accreditation while expanding community policing and preparing to accredit the town's 9-1-1 center.
Battilora told a live forum that the department answered "33,000 plus calls for service" last year and that many of the agency's written directives were "archaic and obsolete." He said updating standard operating procedures and rules of conduct was essential to…
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