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Resident services department expands programs and hires; Jobs Plus and ROSS emphasized
Summary
Deputy Executive Director Kathleen Glenn Matthews outlined the growth of CRHA’s resident services since 2021, citing new grants (Sentara, ROSS, AmeriCorps) and hires, increased FSS and a new Employment Opportunity Program funded by CDBG, and said the department’s primary focus for 2025 is relationship building and confidentiality training.
Kathleen Glenn Matthews, deputy executive director, presented a detailed account of the resident services department’s expansion on Jan. 27, saying the unit—created in 2021—has grown from two staff to a team that now includes a ROSS coordinator, a grants and development coordinator and AmeriCorps VISTA support.
Matthews listed grants and staffing milestones: a redevelopment coordinator (Brandon Collins) hired in October 2021 through a CACF grant, a resident-services assistant…
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