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Seminole County approves Scout micro‑transit fares with steep discounts for seniors, students and low‑income riders

Seminole County Board of County Commissioners · August 27, 2025
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Summary

The Board unanimously approved a zone‑based Scout micro‑transit fare structure: same‑zone $4, one‑zone $7, two‑zone $10, three‑zone $14, with app‑booking and income/senior discounts and an AccessPlus fare of $1; staff will add fares to the app and enroll eligible riders ahead of launch.

The Seminole County Board of County Commissioners unanimously approved a Scout micro‑transit fare and discount structure on Aug. 26, adopting a zone‑based pricing model and targeted discounts for seniors, students, low‑income riders and AccessPlus cardholders.

Assistant County Manager Christian Swenson presented the proposal, describing a five‑zone structure tied to local water bodies and major roads, integration points with SunRail and a series of discounts staff designed to preserve access for riders who depend on public transit. "We're proposing a cash fare system," Swenson said. "A same‑zone ticket is $4, a one‑zone transfer $7, two‑zone $10, and a three‑zone transfer $14." He added that app booking discounts and income‑based discounts are stackable, and that SunRail trips would be capped at $2 to match the existing Lynx charge.

Discounts and fare caps: the board approved a 50% discount for seniors (65+), a 50% discount for students, two income‑based discounts (both 50% with caps — one capped at $5 and one capped at $2.50), and a $1 fare for AccessPlus/paratransit‑eligible riders. Swenson also described ancillary charges: a $1 peak (rush hour) surcharge for choice riders, a $1 charge for each additional passenger in a party, and a $1 fee for an extra seat for an oversized item.

Why it matters: staff said the fare structure is intended to balance demand management with affordability for essential riders. An economist retained by the county reviewed the design and advised the county that relatively higher fares for "choice" riders would reduce the risk of excessive ridership and preserve capacity for essential riders, while deep discounts would support those most reliant on public transit. The board heard repeated cautions from commissioners about monitoring early usage to ensure essential riders are not displaced by new riders who previously used private services.

Board direction and monitoring: Commissioners asked for frequent data reporting during rollout — staff discussed a real‑time dashboard and suggested weekly review in the first three months, then monthly/quarterly updates to the board. The initial fleet authorization approved earlier was for 35 vehicles with a potential expansion to 55 under the county manager’s discretion; commissioners reiterated that any major expansion or material cost change should come back to the board.

Public comment: Joanne Canales, a resident, testified she uses AccessPlus and Freebee and asked whether the AccessPlus and SunRail discount integration would apply; staff committed to follow up with SunRail integration and to assist riders with registration for discounts. "AccessPlus will be one of the qualifiers for disabilities that will be available on our Scout system," Swenson said.

Vote and next steps: Commissioner Lockhart moved to approve the fare and discount structure as presented; the motion carried unanimously. Staff will incorporate the fares into the Scout app, develop points‑of‑sale (ticketing) at county facilities if desired, enroll essential riders into discount programs, and proceed with soft‑launch and full‑launch schedules.

Ending: The board approved the fares as a package with a direction to monitor utilization and equity closely during the launch period so the county can adjust pricing and vehicle allocation based on real‑time data.