Phoenix opens telemedicine hub at Adam Diaz Senior Center with MAG and Humana support
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Summary
The City of Phoenix and partners launched a telemedicine hub at Adam Diaz Senior Center as part of MAG’s PADLET/POTLUCK initiative, funded in part by a Humana grant; the hub will offer private telehealth appointments and mobile telemedicine vans serving outlying communities.
Tracy Hall, assistant director of Phoenix Human Services, and partners on Feb. 25 announced a new telemedicine hub at Adam Diaz Senior Center that will let older adults schedule private, non‑emergency virtual appointments on site and receive staff support for telehealth visits.
The initiative, described by Hall at the ribbon cutting, is part of a People Oriented Transportation Linkages for Underserved Communities program (PADLET/POTLUCK) developed by the Maricopa Association of Governments (MAG) and Age‑Friendly Arizona. Hall said MAG provided a $10,000 grant to purchase telemedicine equipment that the city reimbursed to establish the hub. "We will be allowed to schedule virtual appointments, and our staff are gonna help you," Hall said.
Megan Seebach and Amy Sullivan, representing MAG/Age‑Friendly Arizona partners, said Humana provided a grant to expand the program and that the effort includes two telemedicine vans—one in Winslow and one in Green Valley—to reach communities beyond Phoenix. "With our partners...we're able to open this telemedicine site here that we hope will give you increased access to health care in your community," Seebach said.
Organizers said the demonstration set up at the senior center is a replica of the private telemedicine room that will be available at the site. Staff will assist seniors with connectivity and a nursing student will be available to support appointments. Center staff and partners also listed additional community partners that will provide screenings and programming, naming the Arizona College of Nursing, CenterWell and SBHS Medical as contributors to the hub's services.
Tracy Hall asked attendees to use the service and noted the program complements transportation solutions by bringing access to care into senior centers. The telemedicine hub is available to members of the city's 15 senior centers; staff said they will also publicize scheduling procedures at each center.
The announcement included a ceremonial ribbon cutting and a group photo; city and partner representatives encouraged seniors to try virtual appointments and to contact their center for more information.
