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Announcements: utility billing refunds, downtown survey, boards openings and Citizen Police Academy
Summary
The mayor alerted residents to duplicate utility charges through the online payment portal and refund options, reminded the public about the downtown streetscape survey and boards/commissions openings, and publicized the Citizen Police Academy sign‑up and projects page on the city website.
During the Feb. 23 meeting Mayor Ryan Walters updated the public on several administrative items and community programs.
The city acknowledged a utility‑billing portal error that in some cases produced duplicate charges. The finance department is issuing credits for duplicate credit‑card payments (credits should have posted by Feb. 20); customers who paid via bank account were asked to contact the finance department at (360) 293‑1909 or utilitybilling@anacortiswa.gov for refund assistance or to come to City Hall in person.
The mayor also urged residents to complete the downtown streetscape survey (open through the end of the week at the city website), to consider applying for boards and commissions through the municipal website, and to sign up for the Citizen Police Academy expected to begin in early March on weekday evenings. Staff noted the city’s projects page (anacortiswa.gov/projects) lists active construction and planning projects to reduce reliance on informal social media sources.
These announcements were informational; the council took no formal vote on these items at the meeting.
