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City staff publish targeted permit-review timelines after online system rollout
Summary
Morgantown staff outlined targeted review timelines for about 55 permit types following the 2024 transition to an online permitting system, citing average times from complete submittal to issuance of roughly six days (commercial) and five days (residential) in a sampled period and promising improved public guidance and a lobby kiosk for in-person assistance.
Morgantown— Staff briefed the Committee of the Whole on new targeted review timelines for building- and land-development permits, a transparency effort developed after the city's 2024 transition from a paper system to an online permitting portal.
Staff said they compiled inputs from supervisors across departments, solicited contractor and…
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