County eyes CivicPlus tools to meet DOJ website and PDF accessibility guidance
Staff recommended two CivicPlus products — Doc Access (document conversion) and an accessibility monitoring service — to comply with DOJ/WCAG 2.2 guidance; recurring costs (~$9,860 and ~$6,200 annually) were discussed and commissioners asked staff to identify funding.
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IT and records staff told the board that recent DOJ guidance and WCAG 2.2 standards require the county to make website documents readable by assistive technologies and that doing so manually would be staff-intensive. Staff recommended two vendor solutions: a document-conversion service (Doc Access) that converts PDFs and image documents into accessible text and an accessibility-monitoring tool similar to AudioEye that scans and reports problematic pages.
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