Lifetime Citizen Portal Access — AI Briefings, Alerts & Unlimited Follows
County clerk reports 117% jump in DMV activity, proposes remote DMV pilot
Loading...
Summary
Warren County Clerk presented the 2025 annual report showing a 117% increase in licenses issued year-over-year, reported processing times roughly doubled after a state system transition, and proposed a remote DMV pilot and website improvements; the committee discussed pistol permit wait‑time improvements.
The Warren County Clerk presented the 2025 annual report to the Support Services Committee on Feb. 23, reporting a sharp increase in DMV activity and outlining service changes including passport fairs and a proposed remote DMV pilot.
County Clerk Plank told the committee the number of licenses issued in 2025 was "117% over the previous year," a spike that drove heavy DMV demand and required extra overtime by county staff. Plank said the county helped by hosting passport fairs in several school districts and offering extended hours in Warrensburg and other communities.
Plank also described problems tied to a state software migration. “As of last week, processing time was about doubled what it used to be,” Plank said, noting the state and vendor were working on fixes. She said the clerk’s office has been engaging the senator’s office and that staff are focused on smoothing the transition.
To address access, Plank proposed piloting a remote DMV program with Warrensburg as a potential starting location because of its central location between several communities. She also said the county website needs an overhaul to improve online service information.
Committee members asked about pistol permit processing; a clerk staffer said backlog had improved from about a year to roughly three to four months and that further reductions were possible as the office completes internal transitions. A public commenter added the new timekeeping system should eliminate fractional‑hour payroll issues that can trigger small overtime shortfalls.
The item was informational; the committee took no further formal action on DMV policy at the meeting.
