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Southern Columbia leaders weigh scrapping Hometown Ticketing amid app problems and $68,000 in gate revenue
Summary
District finance and facilities committee spent most of its meeting debating Hometown Ticketing fees and functionality after repeated customer complaints; members discussed switching vendors, permitting cash purchases through the district office, letting boosters handle admissions, or eliminating gate ticketing entirely while staff will check the contract and sales data.
The finance staff member said the meeting’s major item was a review of ticketing and season-pass pricing after repeated complaints about the district’s Hometown Ticketing app.
The chair opened the discussion by noting that the solar project news was brief and that the ticketing topic warranted an extended conversation. The finance staff member told the committee that the district’s current online pricing and processing fees have prompted community criticism, though she said some fee structure decisions reflected attempts to balance season length, the number of home games and expected usage.
Why it matters: Board members said gate revenue is not insignificant — about $68,000 a year — but many argued the administrative burden and recurring social-media complaints have made the issue more visible than the revenue alone. ‘‘If we…
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