Council ratifies termination of Cogent contract and awards IT audit to Matrix Consulting

North Richland Hills City Council · August 11, 2025

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Summary

Council ratified termination of Cogent Infotech Corporation's IT audit contract effective June 30 and approved a $69,080 professional services agreement with Matrix Consulting Group to conduct an IT operational efficiency audit; staff said Matrix will use a separate team and expects a five-month project.

Council ratified the termination of a professional-services contract with Cogent Infotech Corporation for an IT operational-efficiency audit and approved a new professional-services agreement with Matrix Consulting Group for $69,080 to perform the assessment.

Trudy Lewis summarized the vendor-performance issues that led staff to stop Cogent—s work: Cogent failed to provide deliverables and meet contractual performance standards after staff monitored performance from May through June. Staff issued verbal and email notices to cease work and a formal termination letter with an effective date of June 30; staff said no payments have been made and one invoice is in dispute.

Staff recommended ratifying the termination, and council approved the ratification. Staff then presented a proposal to award the IT audit to Matrix Consulting Group (a different team from the firm doing fleet and permit efficiency audits); Trudy said Matrix had the necessary expertise and the project cost is $69,080 with an expected five-month timeline. Allen Pennington from Matrix was present and available for questions. Council approved the Matrix contract and authorized the city manager to execute the agreement.

Next steps: Matrix will start work later this month with a five-month schedule and will deliver a current-state assessment, customer-satisfaction measures, best-practice comparisons and an IT cost-allocation recommendation to inform internal transfers and budgeting.