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City presents employee engagement survey showing high overall satisfaction, identifies communication and staffing gaps
Summary
City staff presented results of a September employee engagement survey showing strong overall satisfaction (average score ~84.6 and high marks for safety, teamwork and clarity of expectations) but flagged lower scores for cross‑department communication, empowerment and staffing sufficiency. Council asked for departmental breakdowns and historical comparisons.
Paulette presented the city’s employee engagement survey results, telling the council that the September survey — conducted by Prabulski Research — shows broadly positive staff sentiment while also highlighting areas needing improvement.
The presenter said the survey covered 45 questions and produced an average score of 84.6 across respondents. She told council that roughly 274 employees completed the survey and that nearly all respondents rate the…
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