Killeen highlights public-safety gains and parks, surveys show resident priorities

City staff reviewed the results of a July 2025 citizen survey and recounted projects completed over the last year that staff said were responsive to resident priorities.

"We completed the third survey in July 2025 with a representative sample," said Miss Wilson, describing the 545 responses and approximately 95 percent confidence level. The survey showed high resident satisfaction with fire and ambulance services, emergency response, customer service, trash and water services, and improvements for police, golf, and airport facilities.

Wilson listed accomplishments tied to survey feedback: an expanded intergovernmental services agreement with Fort Hood for Killeen Regional (GRK) to boost revenue, a grant-funded backup generator at the Belton Water Treatment Plant, a second hangar at GRK, launch of a Real Time Crime Center (supported largely with seizure funds), phase 1 of a sanitary sewer evaluation, solar-covered parking at GRK (about 90 percent grant-funded), and the opening of Fire Station 4, funded in part with ARPA money.

The presentation also noted parks and recreation investments: trail additions funded by ARPA (Stewart, Phillip, Long Branch, Conder parks), four pickleball courts added through a Texas Parks and Wildlife grant, refurbishment of slides at the Zenner Family Aquatic Complex, and sponsorship revenue for recreation facilities that staff estimated could reach up to $1.3 million.

Why it matters: staff said the survey and follow-up projects show alignment between resident priorities (street maintenance, code enforcement, parks amenities) and city investments. Wilson emphasized continuing communications to ensure residents know about completed and ongoing work.

Next steps: staff will continue implementation of capital projects and asked the council to review priorities and provide direction via email; no formal actions were taken during the workshop.