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DDA members press for website and PayPal access after administrator departs
Summary
Board members warned that the DDA’s website, Facebook page and PayPal account remain tied to a departing administrator and agreed to contact her directly to retrieve logins, with some members urging a firm deadline for turnover.
Chair opened a discussion about access to the DDA’s online accounts after a staff departure, saying the business Facebook page and website may still be linked to a personal account and that key files appear missing. Speaker 2 said the departing administrator “told me she would just leave it for a transitional amount of time,” and reported the board has been unable to verify all website folders and PayPal credentials.
Several board members recommended direct outreach. Speaker 6 explained that business pages can remain tied to personal profiles and outlined options to transfer or rebuild administrative access. “If she’s an administrator right now, she’s gonna do everything,” Speaker 6 said, and described steps to add a new administrator and later move content to a dedicated account.
Board members asked whether the DDA should set a firm deadline for turnover. Speaker 5 urged setting “a line in the sand” and cautioned that the information belongs to the organization, not the individual. Multiple members volunteered to contact the departing administrator (named in meeting discussion as Joan) and to act as liaisons to collect the remaining files and login details.
The board highlighted two immediate priorities: website host credentials (HostGator was referenced in discussion) and PayPal account access because of ongoing payments and event registration. Speaker 4 and others said they will attempt password resets where possible and will reach out to PayPal if needed. No formal motion was recorded; the board agreed to pursue direct contact and to have designated members follow up.
What happens next: board members said they will contact the former administrator to request the missing files and credentials and will report back. The chair asked that outreach be coordinated through a designated liaison so the DDA can restore full administrative control and complete any necessary password resets.
