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Library director reports rising attendance, board favors short, branching accessibility survey
Summary
The library director told the board program attendance, outreach and new-member signups are up nearly twofold from last year. The board discussed a shorter "happiness" accessibility survey (about 10 questions) with branching paths for users vs. nonusers; staff will draft a framework and circulate questions.
The Library Director (S3) reported increases across circulation, e-resources, program attendance and outreach, saying program attendance and outreach were "almost double" compared with the previous year.
Board members discussed a draft "happiness" or accessibility survey intended to capture what patrons want and what barriers they…
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