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Pflugerville People & Culture director highlights hiring surge, new veteran partnership and safety, records improvements
Summary
People & Culture Director Robbie Craig told the City Council the department added 97 new full-time employees this year, logged 167 seasonal hires, maintained a 6% projected vacancy rate for FY26, launched a DoD SkillBridge partnership for veterans and cut workers' compensation reporting time by about 95% with a QR-code process.
Robbie Craig, Pflugerville’s People & Culture director, told the City Council at a Sept. 23 work session that the department has onboarded 97 new full-time employees this year and separately hired 167 seasonal workers as the city fills roles ahead of FY26. "As of today, we've brought on 97 new employees this year," Craig said, adding the city’s current head count is about 466, with 437 full‑time positions.
Craig said voluntary turnover is about 11% and total turnover about 17%, which she described as below industry averages. She told councilmembers the department uses onboarding surveys (first week, 30 days and 90 days) and exit interviews — with about an 85–90% response rate on exit interviews — to spot trends…
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