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IRPS committee approves five-year Employee Assistance Program contract and a short extension

DeKalb County Commission IRPS (Employee Relations and Public Safety) Committee · September 10, 2025
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Summary

The committee approved a five-year EAP contract with Keystone Peer Review Organization LLC (not to exceed $725,000) and later authorized a three-month extension with $28,500 to bridge to the new contract; HR staff reported roughly 10% employee utilization (~49 cases/month).

The IRPS committee approved a five-year Employee Assistance Program (EAP) contract and a short-term extension to bridge to the new agreement.

Human Resources staff recommended awarding RFP 20250-020 for an EAP program to Keystone Peer Review Organization LLC for a five-year contract not to exceed $725,000. The presenter described the program as providing confidential counseling sessions (up to six per issue), legal and financial assistance, and targeted training; the service is free to employees.

Staff reported an overall utilization rate of about 10 percent — roughly 49 cases per month — above the national average (around 6 percent). The HR presenter said the vendor charges based on the number of employees (roughly 6,600 employees) at a current rate of $1.63 per employee and that utilization has grown over recent years.

Commissioners asked whether utilization spiked after the recent incident involving Officer Rose; HR said confidentiality limits individual tracking but that they monitor case counts by quarter and would report any uptick in the next quarter.

The committee also considered change order number 3 to extend the existing EAP contract through Nov. 30, 2025, with funds not to exceed $28,500 to allow purchasing time to execute the new contract; commissioners approved the extension.

What's next: the contract award and the extension were approved by the committee and will proceed through the board process; staff will continue to monitor utilization and report back as necessary.