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Halifax County credits water customers after multi-week outage; utilities director calls it a "perfect storm"
Summary
After a multi-week system outage caused by an underground leak, extreme weather and accidental line strikes, the Halifax County Board of Commissioners voted unanimously to credit customers for 10 days of service. Public Utilities Director Christopher Williams described the sequence of events that led to boil-water advisories and emergency measures.
Halifax County— The Halifax County Board of Commissioners voted unanimously to credit all county water customers for 10 days after a multi-week distribution outage officials said had been driven by an unusual combination of events.
"This is kind of what makes us the perfect storm," Public Utilities Director Christopher Williams said in a detailed report to the board, describing falling tower levels across the Medoc, Hollister and Summit pressure zones, extreme winter weather that hampered valve access and an ultimately hard-to-find valve at Main Street and Highway 561 that diverted water under pavement into a culvert instead of to the surface. Williams said crews issued a low-pressure…
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