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Pine Valley administrator reports improved measures, plan of correction after citation; staff suspension pending investigation
Summary
The administrator told the Richland County Pine Valley subcommittee that census rose to 68 in January, a complaint survey found no quality-of-care concerns though one missing credit sheet prompted a plan of correction, and a staff member was suspended pending investigation after an incident; the state reviewers used the facility as an example of corrective action.
At the Feb. 16 meeting, the Pine Valley administrator reported that the facility's January census rose from 65 to 68, with a monthly high of 71 and a low of 64.
The administrator said a recent complaint survey produced no quality-of-care findings but did identify a missing credit sheet for one month; staff have submitted a plan of correction and are conducting root-cause analyses for resident falls to better identify underlying causes rather than superficial reasons.
Staffing and training were highlighted: multiple employees have completed training courses and are working on the floor while awaiting certification testing, and the facility plans to recruit at two upcoming job fairs (one April 15 at a local high school and a March 25 event at Southwest Tech). The administrator said the facility has hired a full-time RN and is reducing reliance on agency staff as new CNAs come on board.
On technology and communication, the administrator said Pine Valley is working toward paperless incident reporting and has begun using dedicated walkie talkies to improve emergency communications and reduce reliance on staff cell phones.
The administrator recounted a recent citation recorded in the meeting as “S 70 55” concerning pharmacy service procedures and pharmacy records; she said the facility self-reported issues, implemented corrective actions and that state reviewers characterized the facility as a success story for its corrective work. The administrator also confirmed a staff suspension pending an internal investigation related to a separate incident and described the facility's internal review and education steps.
During public comment, a participant raised concern that some items are being considered by other committees (Health & Human Services, finance) before this subcommittee is informed; the chair and other members explained that certain items proceed to other committees depending on subject matter and that the subcommittee will be notified through administrator reports when appropriate.
The administrator recommended masks for visitors while outbreak control measures continue after a recent illness cluster. The meeting closed with routine future-agenda planning and adjournment.
