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Boston City Council panel seeks smoother coordination of services for families with complex care needs
Summary
Councilor Erin Murphy convened a March 3 hearing (docket 0285) to examine how residents with complex family and caregiver needs access city services. City and school officials described gaps in transitions for adults with disabilities and discussed ways to improve cross-agency coordination; no formal actions were taken.
Councilor Erin Murphy, at-large city councilor and chair of the Boston City Council Committee on Human Services, convened a March 3 hearing to examine how residents with complex family and caregiver needs navigate city services, saying a lack of centralized coordination leaves families—particularly those with adult children who need ongoing care—vulnerable when caregivers age or die.
Murphy introduced docket 0285, sponsored by herself and Councilor Flynn and referred to the committee on Feb. 4, 2026, and described the hearing’s origin: a call from a retired Allston firefighter who said he struggled to connect his adult son with special needs to multiple city services. "If there's an…
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