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Resident tells Cook County subcommittee a Tyler Technologies glitch delayed second-installment tax bills
Summary
A North Lawndale resident told the Cook County finance subcommittee that a Tyler Technologies system error prevented distribution of second-installment property tax bills and county staff have not given a timeline for correction, raising concerns about upcoming first-installment due dates.
Sherry Wilson Scott, a North Lawndale resident, told the Cook County Board of Commissioners’ finance subcommittee on litigation that a Tyler Technologies system glitch prevented residents from receiving their second-installment property tax bills and county staff had not provided a timeline for resolving the problem.
Scott told the committee that “Tyler Technologies had a glitch with their system, and we did not receive our second installment tax bill, and no 1 has been able to give us any answer about how it's gonna be resolved, no deadline, when the second installment is gonna come out.” She said she was worried about the impact on taxpayers with the first-installment due dates approaching in March or April 2026.
The comment followed the secretary’s announcement of public speakers; Scott was the first speaker and was allotted three minutes. The committee took no public action during the comment period and moved on to routine agenda business after public comments concluded.
Also during public comment, Zoe Lee accused county leaders of diverting transportation funds, stating, “Just like Trump was right about, y'all stealing, you know, so much money like that $245,000,000 for the transportation,” and later urging officials to “Stop stealing.” Lee named Toni Preckwinkle in her remarks; the committee did not respond with factual details during the meeting.
The subcommittee’s agenda included a supplemental item and several receive-and-file motions; the committee did not place the Tyler/assessment timing issue on the record as an action item during this meeting. The committee did enter executive session later to consider litigation matters and then reconvened in open session and continued with routine items.
The committee did not offer a public response or a staff timeline in the meeting transcript for when second-installment bills would be reissued. The county’s use of Tyler Technologies for tax billing was raised only in public comment; no county official provided a direct answer in the recorded proceedings. As next steps, members did not announce a specific follow-up on the billing concern during the meeting, and the public comment concluded without a formal staff report.
