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State board plans public KPIs and dashboard to track progress on strategic plan
Summary
Board leaders told members they will publish 3–5 key performance indicators for each office and roll out a dashboard so committee chairs and the public can track progress on the board’s strategic commitments.
During the administrative committee report at the March 1 working session, board leaders described plans to adopt measurable key performance indicators (KPIs) for the agency and to publish a dashboard tracking the strategic plan.
The executive director and committee chairs told members they plan to identify 3–5 KPIs per office to measure workload and performance over time (for example, number of community engagements or public meetings). The dashboard will let chairs see monthly status on strategic commitments so they can identify when areas fall behind.
Members described the change as a transparency and accountability measure; one member cautioned against posting draft dashboards publicly before committee review. Staff said they will finalize KPI proposals in the administrative committee and post the results when ready.
The board framed the KPIs as data to inform decisions on staffing and resource needs rather than as punitive measures.
