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Senate subcommittee presses Cal OES for costs, timeline after next-gen 911 deployment problems
Summary
Cal OES told lawmakers it paused further regional rollouts of CaliforniaNext Generation 9-1-1 after routing and transfer failures and now proposes a phased plan to stabilize service using a statewide interim provider, open a long-term procurement and prioritize Los Angeles ahead of the 2028 Olympics; the LAO urged greater legislative oversight and independent technical review.
The Senate Budget Subcommittee No. 5 heard detailed testimony on March 6 about the troubled deployment of CaliforniaNext Generation 9-1-1.
Cal OES deputy director Steve Yarbrough told the committee that the department paused further voice migrations about a year ago after testing found call-routing errors and failed transfers that could send calls to the wrong public safety answering point. He said about 23 PSAPs had moved voice traffic before the pause and that the departmentis pursuing a phased transition: an interim statewide provider to stabilize operations, an open competitive procurement for a long-term vendor, and targeted migration of Los Angeles region PSAPs in advance of the 2028 Olympic and major events schedule. Cal OESstated a bridging contract would…
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