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Zen City presents Lewisville survey showing strong quality-of-life scores, flags recycling, housing and transit
Summary
Zen City's Josie Pirie told Lewisville leaders that a representative digital survey of 540 residents found 69% very satisfied with overall quality of life (94% positive or neutral combined), while waste/recycling, affordable housing and public transportation scored lower and will be priorities for follow-up.
At a city retreat, Josie Pirie of consulting firm Zen City presented the results of a representative community survey to Lewisville leaders and staff, saying the data will be used to inform next year's budget and civic engagement strategy.
"We find less than a 3% response rate on those traditional methods," Pirie said, urging the council to rely more on digital panels and listening tools to reach residents. She told the group that the survey included 540 valid responses and that 69% of respondents reported being very satisfied with overall quality of life; when combined with neutral answers, she said about 94% of residents were positive or neutral about the city's quality of life.
Why it matters: City staff said the survey is the first step in the budget process and can help leaders decide where to focus limited resources. Pirie recommended using the data to distinguish performance problems from perception gaps and…
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