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Lewisville council votes to pass credit/debit processing costs to utility customers starting April 1
Summary
Council approved an ordinance to add convenience fees for credit and debit card utility payments effective April 1, 2026; staff said ACH and bank draft options remain free and noted the city has been absorbing roughly $600,000 per year in processing costs.
The Lewisville City Council voted 5–0 on March 2 to approve an ordinance adding convenience fees for credit and debit card payments for city water, sewer, stormwater and refuse collection services, with an effective date proposed as April 1, 2026.
Staff explained the city contracts with Paymentus and a merchant services provider to process electronic payments and that the growth in electronic payments made it financially unsustainable for the city…
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