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DME proposes changing billing rules: limit underbilling recovery to six months, keep demand charge rules

Denton Public Utilities Board · February 23, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Denton Municipal Electric staff recommended changing the city ordinance to refund overbillings for the full period back to the original error while limiting recovery of underbillings to six months; staff also recommended keeping the two‑consecutive‑month demand threshold and a 12‑month lock-in with an audit at month 13.

Tony Pointe, DME general manager, briefed the Public Utilities Board during a work session on Feb. 23 about proposed changes to the city’s billing practices and ordinance language in Chapter 26. Pointe said DME has about 71,000 electric meters overall, roughly 7,600 commercial meters, and that a recent review found 218 commercial accounts requiring adjustments. Staff reported recovered overbilling credits totaling about $331,000 and underbilling recoveries totaling about $382,000 for the review cohort.

Pointe told the board staff…

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