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Lake County officials outline revised ERP (Workday) plan, target Sept. 1 payroll go‑live
Summary
County Administrator Patrice Sutton and CIO Chris Blanding said the county paused and reassessed its Workday ERP implementation, is finalizing a change order and governance charter, and is targeting a Sept. 1 go‑live for payroll while ARPA funds are expected to absorb added costs.
Lake County officials told the Technology Committee on Jan. 30 that the county has revised its Enterprise Resource Planning (ERP) implementation approach and is moving forward with governance, use‑case workshops and a near‑final change order to the system implementer.
County Administrator Patrice Sutton said project staff paused last year after concluding earlier configuration work did not adequately fit county operational needs. She said the team refocused on “standardized, streamlined, and simplified” outcomes and asked the implementer to emphasize business processes before configuration. Sutton said the county is finalizing a change order and noted that staff augmentation and other costs from the extended schedule will affect the budget; she said ARPA funding is expected to absorb those near‑term costs.
CIO Chris Blanding said the project team is preparing a governance charter to clarify roles, decision‑making and meeting cadence, and has started use‑case sessions to align departments on desired outcomes. “We put together some use cases…this is a process that goes throughout the county and touches multiple departments,” he said.
Timeline and next steps: Officials said they are targeting a Sept. 1 go‑live for payroll (the county described this as the current target date subject to change depending on rework needs). The team will refine how much of the existing configuration must be revised, continue work‑stream meetings, and present a change‑order update to the finance committee.
What members asked: Committee members commended the collaborative approach and pressed on change management and user outcomes (example use case: payroll); officials said they are avoiding finger‑pointing and focused on process improvements before final configuration.
What this means: The county is restarting implementation with a governance and collaboration emphasis; officials signaled the schedule and budget remain contingent on how much rework is required.
