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Holyoke commission narrows accessibility survey: emphasize destinations, simpler answer choices and broader outreach
Summary
Commissioners agreed to simplify and standardize a proposed citywide accessibility survey, highlight destinations (not specific bus routes), add open-comment fields, use SurveyMonkey plus in-person outreach, and aim to finalize the draft for a March vote and May outreach.
The Holyoke Commission on Disability spent a major portion of its Feb. 26 meeting refining the city’s draft accessibility survey and its outreach plan, agreeing to prioritize clear wording, destination-based transit questions and multiple modes of response.
Sarah, who is leading the survey work group, told the commission the draft uses first-person language and standardized answer choices to improve readability. "We crafted it so that the language in the survey…
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