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Holyoke commission narrows accessibility survey: emphasize destinations, simpler answer choices and broader outreach

Holyoke Commission on Disability · March 2, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Commissioners agreed to simplify and standardize a proposed citywide accessibility survey, highlight destinations (not specific bus routes), add open-comment fields, use SurveyMonkey plus in-person outreach, and aim to finalize the draft for a March vote and May outreach.

The Holyoke Commission on Disability spent a major portion of its Feb. 26 meeting refining the city’s draft accessibility survey and its outreach plan, agreeing to prioritize clear wording, destination-based transit questions and multiple modes of response.

Sarah, who is leading the survey work group, told the commission the draft uses first-person language and standardized answer choices to improve readability. "We crafted it so that the language in the survey…

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