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Amazon worker testimony spotlights how workplace monitoring can undermine safety and organizing
Summary
An Amazon delivery-station worker told a California Assembly committee that handheld devices and 'time-off-task' reports track employees’ locations and discourage breaks and training completion; labor and worker-privacy advocates urged statutory worker-centered protections and enforcement.
At a California State Assembly Privacy and Consumer Protection Committee hearing, Josh Black, a delivery-station worker and organizer, testified about pervasive workplace surveillance at his San Francisco Amazon facility and urged lawmakers to adopt worker-focused privacy protections.
"It lets us scan packages... but also tracks our locations precisely throughout the warehouse," Black said of Zebra mobile computers used on the floor. He described continual 'TOT' (time-off-task) reports that alert management when an associate takes longer than expected between scans; workers said the reports can prompt manager visits that discourage legitimate breaks for…
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