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York County adopts reciprocal 9-1-1 training agreement requiring 12-month retention or payback

York County Board of Commissioners · May 19, 2025
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Summary

The York County Board of Commissioners approved a reciprocal training agreement for its 9-1-1 center that requires newly trained lateral hires to remain with the county for 12 months or reimburse training costs; the county will attach an addendum specifying an estimated $2,000 training cost.

The York County Board of Commissioners approved a reciprocal training agreement for the county’s 9-1-1 center on Sept. 5 that requires newly trained lateral hires to remain with York County for 12 months after completing training or reimburse the county for training costs.

Leila Love, who identified herself as representing York County 9-1-1, told commissioners the center’s training program runs about six months and that one recent trainee left for another agency shortly before graduating. "When I calculated it all up including the CTO differential payment and the amount of training that they go through, it would equal about $2,000," Love said, arguing that an agreement requiring at least 12 months of service would protect the county’s training investment and give trainers a break.

The agreement discussed would require employees who leave before the 12-month period to repay training expenses. Commissioners asked that the pact include an addendum spelling out the current dollar amount so hires have clear notice; Love agreed that the addendum could be updated if training costs change. One commissioner said the language could call the amount an "investment" rather than a "cost."

A motion to adopt the "9-1-1 reciprocal training agreement" covering a 12-month retention period and including a training-cost addendum was made from the board; the motion was seconded and approved by roll call.

The board and Love also discussed operational concerns unrelated to the agreement after the vote. Love reported that a nearby central-office structure fire damaged a generator and left some vendor equipment running on UPS backup; she said Windstream notified local partners late and that sister agencies experienced non-emergency outages while York County’s 9-1-1 remained operational.

The board’s action allows the 9-1-1 center to include the training-cost addendum in the agreement and to finalize paperwork so a conditional offer of employment can be issued to an applicant who is currently pending, according to comments during the meeting.

The County will incorporate the agreement into its personnel practices and may revisit the specified payback amount if training requirements or costs change.