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Rutgers–Newark chancellor outlines 'student journey' mapping and one-stop center to boost retention and equity
Summary
Chancellor Tanya Smith Jackson told trustees Rutgers Newark will deploy student journey mapping, an infographic and a centralized 'one-stop' hub to reduce barriers for predominantly commuter, Pell-eligible and first-generation students and improve first-term retention.
Chancellor Tanya Smith Jackson told the Board the campus is prioritizing research growth, academic excellence and visibility while using student-centered design to improve completion for Newark students. "We are serving the state of New Jersey absolutely each and every day here at Rutgers Newark," she said, emphasizing the campus' role as an urban anchor.
Jackson described Rutgers Newark’s student profile: roughly 56% Pell-eligible, 56% first-generation and 88% commuters, with…
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