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Councilors press police on choice of Helio Health for officer training and crisis evaluations

Syracuse City Council · March 5, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Deputy Chief Tom asked the council to approve agreements with Helio Health for officer wellness training and crisis-evaluation services; councilors raised concerns about the vendor's reputation and capacity and asked for clarifications on RFP results and service specifics.

Deputy Chief Tom (Syracuse Police Department) presented two items asking the council to enter agreements with Helio Health for wellness training (item 24) and crisis-evaluation services (item 25) for officers, covering training for command staff and peer-support teams and on-call evaluators for officers in crisis.

"HelioHealth provided a better a better, more comprehensive service," the deputy chief said, describing Helio as having a larger training library and the ability to dedicate specific evaluators. He…

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